Shipping Terms and Conditions:

Welcome to 1of1Jewellery.com! We're delighted to provide you with detailed information about our shipping policies to ensure a seamless shopping experience.
Free Worldwide Shipping:

Enjoy complimentary Worldwide Shipping on all orders placed on our website.

Production Time + Shipping Time::
Our team meticulously crafts each order within 2-4 business days. Please note that production time may vary based on order volume and complexity.
Expect your handcrafted jewelry to reach you within 7-12 business days from the date of dispatch. Our reliable shipping partners ensure your order arrives in pristine condition. We collaborate with trusted shipping partners to guarantee the best delivery service for your 1of1 pieces.
Tracking Your Order:
Once your order is dispatched, you will receive a shipping confirmation email containing tracking details, allowing you to monitor your package's journey.
International Shipping:
We proudly offer free international shipping to share our distinct jewellery with customers worldwide. Please be aware that customs and import duties may apply, and customers are responsible for these charges.
Special Requests for Faster Delivery:
If your order is intended as a gift or if you require expedited delivery, kindly add a note during the checkout process. We'll prioritize your request and strive to ensure timely delivery.
Incorrect Address:
It's crucial to provide an accurate shipping address during checkout. 1of1Jewellery.com cannot be held responsible for items shipped to incorrect addresses provided by the customer.
Updates and Notifications:
Stay informed about your order through regular updates and notifications. We strive to keep you informed about the status of your purchase from production to delivery.
Items Not Received But Tracking Shows Delivered:
Please note that we do not refund or replace items that are tracked as being delivered. For this reason, we strongly recommend having items delivered to a secure address. The shipping company will only mark the package as delivered once they deliver it to the address you provided. If your order is marked as delivered, and you didn't receive it, we suggest checking your mailbox or contacting your local post office. You will receive a shipment confirmation email when your order is shipped, which includes tracking information.
Delivery Date Estimate:
Please also note that the delivery date estimate on the product page is only an estimate based on the average delivery speed to your country. It is therefore not guaranteed. Thank you for understanding and choosing 1of1 Jewellery for your unique 1of1 products.
Contact Us:
For any specific shipping inquiries, assistance, or special requests, our dedicated customer support team is here to help. We strive for 100% customer satisfaction so if you’re unhappy for any reason with any order order we ask that you reach out to our support@1of1jewellery.com. Thank you for choosing 1of1Jewellery.